Shipping policy

Zeenety Jewellery Shipping Policy ✨

We know how exciting it is to receive new sparkle, so we aim to ship your orders quickly and carefully!

Processing Time

All orders are processed within 2–4 business days.
You’ll receive an email with tracking details once your order is on the way 📦

UK Shipping
    •    Standard Delivery: £6.99 2–5 business days)
    •    Free shipping on orders over £65

In-Person Collection (London Office)

Prefer to collect in person? You can choose Free Pickup at checkout.
We’ll let you know when your order is ready, and you can collect it from our London office. Don’t forget to bring your confirmation email! ✨
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Additional Info
    •    We are not responsible for delays caused by postal services or customs.
    •    Please make sure your shipping details are accurate to avoid delays.
    •    If your package is marked as delivered but hasn’t arrived, contact your local courier first, then reach out to us if needed.

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For any shipping-related questions, email us at zeenetyjewellery@outlook.com — we’re happy to help! 💌